Account and Data Deletion Requests

Corntree Studio

How to request deletion

Email xiaoaojianghu001007@gmail.com and include:

• The app name.

• Your app account identifier, normally the email address used to sign in. If the app does not have an account, say so and describe the data request.

• A clear request to delete the app account and its associated data.

Do not send passwords, verification codes, vault PINs, encryption keys, private photos/videos or payment-card details. We may need to verify that you control the relevant app account before processing the request.

What the request covers

We process requests for the relevant app account and associated data in the services used by that app. Different apps have different account, backup, recovery and support-data paths. See our Privacy Policy and its application-specific appendix for these differences:

https://www.corntree.net/app-privacy-policy

Local files, exported copies, other devices and system backups are separate copies. Account deletion must not be understood as a remote wipe of every copy. Deleting recovery information may affect your ability to recover access. Please keep any content you need before requesting deletion. We do not promise that deleted content can be recovered.

Processing time and retention

Requests are handled manually and are usually processed within one week. If further identity checks or clarification are needed, we will explain the status and expected next steps. This is not a guarantee that every record and every copy will be erased within seven days. If any records need to be retained for applicable legal, security or other legitimate reasons, we will explain the relevant scope, reason and retention period. We do not apply one automatic deletion rule to all apps.

Google accounts and subscriptions

Deleting an app account does not delete your Google Account. Uninstalling an app or deleting its account does not automatically cancel a Google Play subscription or issue a refund. Manage subscriptions separately through Google Play:

https://play.google.com/store/account/subscriptions